SIPBusiness-grade SIP trunks · HD voice · instant setup NUMBERSVirtual phone numbers · global coverage · instant provisioning SOFTPHONEBuilt-in calling experience for desktop and mobile workflows ROUTINGIntelligent call flows · IVR · forwarding · analytics PAYMENTSCrypto checkout and top-ups powered by NOWPayments SIPBusiness-grade SIP trunks · HD voice · instant setup NUMBERSVirtual phone numbers · global coverage · instant provisioning SOFTPHONEBuilt-in calling experience for desktop and mobile workflows ROUTINGIntelligent call flows · IVR · forwarding · analytics PAYMENTSCrypto checkout and top-ups powered by NOWPayments
Business calling made simple

Stay connected. Keep business moving.

Get SIP trunks, business phone numbers, and our built-in softphone in one simple platform. Make and receive calls, manage your services, and keep your team connected without the usual telecom setup headaches.

Get connected ↗ ▶Explore our services
SIPInstant trunk setup
GLOBALVirtual numbers
HDBusiness voice
VOICE · NUMBERS · MESSAGING · ROUTING

Whether you're generating leads, notifying customers, collecting payments, or managing support calls, Medusa gives your team one place to launch campaigns, automate conversations, and monitor results across every channel.

Start Sending in Minutes → Sign In → Book a Demo →
4 modules
Call automation, SMS, email and inbound voice menus in one login.
CSV · XLSX
Imports auto-detect valid US/Canada numbers and emails, dropping duplicates.
Live tracking
Pending, sent, delivered, failed and daily limits — visible per campaign.
Real business growth starts here

A telecom provider built for modern business communication.

Medusa CX gives businesses, operators and resellers direct access to SIP trunks, virtual phone numbers, softphone calling, messaging and routing tools from one self-managed dashboard. Number provisioning is instant, with no separate setup or provisioning fees.

01

SIP Trunking & HD Voice Quality

Connect PBXs, softphones and business phone systems to dependable SIP voice with clear audio and flexible routing.

SIP credentialsHD voicePBX ready
02

Multi-Channel Messaging

Reach customers across SMS, MMS and supported messaging workflows from the same communications platform.

SMSMMSMessaging
03

Global Number Coverage

Build a local presence with virtual, local, mobile and toll-free phone numbers across international markets.

LocalMobileToll-free
04

Intelligent Call Routing

Route calls to extensions, teams, external destinations or IVR flows with simple controls and real-time visibility.

IVRForwardingCall flows
05

Secure Communication

Operate on a platform designed around controlled access, account security and protected communications workflows.

Access controlAccount security
06

Analytics Dashboard

Review call activity, usage, routing results, balances and communications data from a single dashboard.

UsageLogsReporting
Who uses Medusa?

Built for teams that need to turn contact lists into real conversations.

Medusa is made for operators who need fast outreach, clean lists, simple controls, and campaign visibility without juggling separate tools.

Lead gen

Lead Generation Teams

Automatically call prospects, send SMS follow-ups, and route interested leads to live agents.

Insurance

Insurance Agencies

Reach policyholders through voice, SMS, and email campaigns while tracking every interaction.

Call centers

Call Centers & BPOs

Manage outbound campaigns, inbound voice menus, and agent transfers from one platform.

Local business

Local Businesses

Send appointment reminders, promotions, customer updates, and support notifications.

Finance

Collections & Finance

Automate payment reminders, account notifications, and inbound customer routing.

Why teams choose Medusa

Replace disconnected outreach tools with one campaign workspace for calls, SMS, email, voice menus, validation, limits, and reporting.

With Medusa

  • Calls, SMS, email, IVR, and AI voice in one login
  • CSV and XLSX imports with validation and duplicate filtering
  • Wallet checks and daily limits before campaigns run
  • Live campaign logs and reporting across channels

With separate tools

  • Multiple subscriptions, dashboards, and logins
  • Manual cleanup before every upload
  • Higher risk of wasted credits and oversending
  • Split reporting that makes performance harder to track
What Medusa does

Everything you need to reach customers from one platform.

01

Call automation & auto-dialer

Create voice campaigns that play a recorded audio intro or a text-to-speech script, then transfer answered calls to your US/Canada number. Start, pause and edit campaigns, replay call recordings, and stay inside a configurable daily call limit.

Audio introText-to-speechLive transferCall logs
02

Bulk SMS campaigns

Write messages up to 1,600 characters with a live character and segment counter, choose a sender ID, and schedule the blast or start it manually. Each campaign tracks pending, sent, delivered and failed recipients against a daily SMS limit.

Sender IDSchedulingSegment countDelivery status
03

Email campaigns on your own SMTP

Connect any SMTP provider and verify it with a one-click connection test before sending. Compose plain-text or HTML, set your own from-name, from-email and reply-to, use the {email} personalization placeholder, and schedule or send on demand.

Bring-your-own SMTPTest connectionHTML or textReply-to
04

Inbound voice menus (IVR)

Attach a greeting to an inbound phone number and build digit-press menus where each key can transfer the call, speak a message, connect to a AI agent you set up or hang up. Activate, pause or edit lines anytime.

Key-press menusBalance checkAccount & PINCall routing
The workflow

Launch your first campaign in minutes.

1

Create

Build a call, SMS or email campaign — or an inbound voice menu — and set its message or greeting.

2

Import

Upload CSV or XLSX; Medusa keeps only valid US/Canada numbers or emails and drops duplicates.

3

Launch

Start or schedule the send, with daily limits and wallet balance checked before it runs.

4

Track

Watch pending, sent, delivered and failed counts update, and open per-campaign logs.

Lists & control

Protect your budget and improve campaign performance.

The guardrails are built in

Every upload is validated, every send is checked against your balance and daily limit, and admin support is one click away from inside the app.

  • → US/Canada number & email validation on import
  • → Duplicate removal across the file and your saved contacts
  • → Daily call, SMS and email limits with wallet-balance checks
  • → Built-in chat to message all admins, with unread alerts
Operations dashboard
No wasted credits
Invalid and duplicate contacts are filtered before a campaign ever sends.
VoIP, SIP Trunking, Virtual Numbers, eSIM & OTP

One platform. No unnecessary barriers.

Provision services quickly, manage them yourself, and pay through flexible checkout options. Crypto payments and account top-ups are powered by NOWPayments.

Phone Numbers

Instant virtual number provisioning

Choose numbers for business calling, customer support, local presence and voice applications. Activation is designed to be fast and self-service.

  • Virtual Phone Number
  • Second Phone Number
  • Local Phone Number
  • Vanity Number
  • Business Voice Numbers
  • Wholesale Number Access
Instant setupNo separate provisioning fee
Voice

SIP voice built for flexible deployment

Use Medusa CX with your PBX, SIP application or our built softphone. Manage voice services, routing and usage without waiting on a sales-led onboarding process.

  • Voice Termination
  • Business VoIP
  • Built Softphone
  • Voice API
  • SIP Trunking
  • Wholesale Voice Access
Self-managedProvision, fund and configure online
Why choose Medusa CX?

Telecom infrastructure without the technical heavy lifting.

We combine an easy-to-use, self-managed dashboard with responsive support so your team can focus on serving customers instead of wrestling with telecom provisioning.

24/7Support availability
InstantNumber provisioning
Self-serviceSIP and voice management
CryptoPayments via NOWPayments
Compare VoIP options

A simpler way to buy and manage business telecom.

See how the Medusa CX self-service model differs from traditional carrier onboarding and API-first enterprise communications platforms.

CapabilityMedusa CXTraditional Carrier / OperatorEnterprise CPaaS
API-first
Self-service dashboard / instant setup✓ Yes× No✓ Yes
Fast provisioning — minutes, not days✓ Yes× No✓ Yes
Pay-as-you-go / no long onboarding✓ Yes× No✓ Yes
Per-second billing where supported✓ Yes× Typically no✓ Often
Crypto payments available✓ Yes× Typically no× Typically no
SIP trunking / IP authentication✓ Yes✓ Yes✓ Yes
A–Z voice termination / global routing✓ Yes✓ Yes✓ Yes
Simple pricing visibility online✓ Yes× Often sales-ledVaries
Designed for SMEs + resellers✓ YesVariesVaries
Fast chat / email support✓ YesVaries✓ Yes
No sales call required to start✓ Yes× Often requiredVaries

Comparison describes common service models and may vary by provider, destination, product and account type.

Ready to connect your business to modern telecom?

Create your account, provision your SIP service or phone numbers, fund your balance, and start calling from your PBX, SIP application or Medusa CX softphone.

Contact support →
Email support
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Medusa CX
Services
SIP · Voice · Numbers · Messaging